Operating System
The NDG Portal requires the use of a desktop operating system (Windows, Mac, or Linux). Smartphones and tablet devices are not supported.
Hardware
You must use a device with with a physical keyboard and pointing device (laptop or desktop). All labs and virtual machines are designed to be used and assume the use of a en-US QWERTY keyboard layout. Other keyboard layouts may work, but are unsupported. If encountering difficulty with a non-English keyboard, you may need to switch keyboard layouts or use a virtual keyboard set to en-US.
Note that the Caps Lock function of keyboards are part of the host operating system, and does not normally transfer to virtual machines or remote desktops. Using the Shift key for capital letters as you would normally type will work as normal. The Caps Lock key should not be used within a virtual environment, including all NDG Portal content.
Browsers
The NDG Portal is tested with and supports the following desktop browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
You must be using the latest stable release of the browser, and beta or nightly builds are unsupported. Other browsers may work, but are unsupported by NDG.
Note that cookies must be enabled for the NDG Portal to function correctly. It is recommended to add (*.netdevgroup.com) to your cookie Allow List.
PDF Readers
Some labs using the NDG Portal include lab instructions provided in PDF format under the Content tab. Typically the built-in PDF reader of your browser is sufficient, but some learners may have other PDF readers installed that take over reading PDFs inside browser windows. If the lab instructions provided under the Content tab are blurry, most often this indicates a problem with the software on your computer to read PDFs.
- recommended resolution - 1920x1080 or greater
- minimum resolution - 1366 x 768
Screen resolutions below the recommend may result in blurry and/or cut off parts of the virtual machine windows as the system attempts to resize for the limited available resolution.
Internet Connection
The virtual terminal does not require a large amount of bandwidth, but is susceptible to latency and dropped packets (usually the result of poor WiFi connections). For best results, NDG recommends a connection speed of no less than 1.5 Mbps and the connection to be hard wired (Ethernet). Dial-up connections are not supported.
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