Cookie Issues

The NDG Portal utilizes cookies to track session information. Cookies must be enabled for the NDG Portal to work correctly, and we recommend adding (*.netdevgroup.com) to the cookie allow list in your browser.

Likewise, the NDG Portal uses cookies to track iframes and other embedded content into an external LMS such as the Cisco Networking Academy, Blackboard, Canvas, or Moodle. If your web browser's privacy settings are set to never accept third-party cookies, this will need to be changed.

Note that we frequently see issues with some unsupported browsers that handle cookies in a non-traditional fashion, such as Apple Safari. While you may be able to make adjustments to the browser settings to get these browsers to work, they are not supported. NDG will only provide support services for learners using a supported browser.

You can find the system requirements for the NDG Portal here:

https://support.netdevgroup.com/hc/en-us/articles/360006219813

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